THINGS
WHAT IS YOUR PRODUCTION TIME?
As each piece is handmade and made to order, our current lead time to dispatch most pieces are as follows:
Hardware | 6-8 weeks
Lighting | 10-12 weeks
Estimated lead times begin with receipt of payment and finalization of order details. Shipping time is not included in estimated lead times.
WHAT ARE YOUR ITEMS MADE FROM?
Our current collections are made from stoneware ceramic.
HOW ARE YOUR ITEMS MADE?
Our pieces are handmade, so each piece will have slight variations in shape, color, and size. These variations are inherent in production and not considered defects.
IS EVERY ITEM THE SAME?
We aim to maintain consistency while honoring the bespoke nature of handmade artistry. Being handmade, each piece is considered one of a kind.
DOES THE STUDIO DO CUSTOM WORK OR COLLABORATIONS?
We offer design services for residential, commercial, and cultural projects, including custom objects, interiors, and collaborative commissions. For inquiries, email us at thinking@platformstudio.world
DO YOU HAVE ANY STOCKIST?
Yes! We are delighted to continue to be stocked at our long-term partners:
AM I ABLE TO RETURN ANY ITEMS THAT I PURCHASED?
Due to the made-to-order nature of our work, we do not accept returns or offer exchanges.
If you would like to arrange alternative shipping, please contact us and we will do our best to accommodate you.
DO YOU HAVE ANY STOCKIST?
Yes! We are delighted to continue to be stocked at our long-term partners:
HOW LONG ARE QUOTES VALID FOR?
All quotes for goods or services are valid for 30 days. Prices may be subject to change without notice.
Contact
General Inquiries | general@platformstudio.world
To talk to us about THINGS, reach out at things@platformstudio.world
To talk to us about THINKING, reach out at thinking@platformstudio.world